Work/Life Information Services

Support employees for life’s practical challenges.

The Optum™  in-house information team can provide assistance and guidance on a wide range of issues to support employees with life’s practical challenges. These issues include debt, consumer issues, housing, family and welfare rights.

The Optum specialist information team is on hand to support employees with the practical challenges that may lead to stress. They also share a close relationship with our telephone counselling team, allowing for smooth referrals between services, providing clients with a more holistic service.

Optum specialists can answer queries on a diverse range of issues and help clients resolve problems at an early stage.