Case Studies

OptumTM helps employers and the NHS reduce costs and improve quality of life through research-driven insights, innovative perspectives and proven solutions.

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Advanced Risk Management

Find out how Optum and AppleCare took risks to transform volume into value to better the care for patients.

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Commissioning pathways in London

Learn how Optum has supported London trusts to identify opportunities for improvement and savings.

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Managing non-acute contract portfolios in Milton Keynes

Learn how the Optum contracting team  developed a robust data-driven approach to provide a high-quality contracting function for Milton Keynes CCG's non-acute contract portfolio.

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Streamlining the patient care pathway

See how a referral facilitation service helped the patients of NHS Hounslow.

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Delivering £27 million in QIPP savings annually

Discover how Optum helped Thames Valley and Wessex Commissioning Group address budget challenges through robust commissioning strategies and data analysis.

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Prime contractor models

A one-stop- shop dermatology service for Bedfordshire.
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Managing joint contracts and associated budgets effectively

See how Optum developed governance structures to ensure jointly commissioned contracts were being robustly managed for Milton Keynes CCG.

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Redesigning patient pathways in multiple sclerosis in Central South

As part of an overall Quality, Innovation, Productivity and
Prevention (QIPP) scheme, Optum conducted an in-depth analysis of a number of London trusts to identify opportunities for improvement in outcomes, spend and patient care quality.

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Acute contracting in Milton Keynes

Discover how the Optum contracting team reduced exposure on the main acute contract for Milton Keynes CCG by developing, embedding and enacting appropriate contract levers.

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NHS England benchmarking

How a robust approach to data provision and understanding can enhance QIPP delivery and also enable transformational service change.

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Identifying opportunities for efficiencies and improvement in Thames Valley

Learn more about how Optum helped ten clinical commissioning groups in the Thames Valley region to redesign cardiology and respiratory services.

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Community commissioning in Bedfordshire

How Optum helped Bedfordshire Clinical Commissioning Group redesign dermatology patient pathways.

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Improving the health of renal patients in Bristol

Optum was approached by NHS Bristol and the South West Specialised Commissioning Group to evaluate the provision of renal services for patients in Bristol and understand the reasons driving increased demand.

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Delivering effective board governance

Find out how Optum helped Thames Valley and Wessex CCGs establish a collaborative agreement overseen by a board to support commissioning decisions.

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Managing pathways to improve patient care

See how an inpatient efficiency management service helped patients in Thames Valley and Wessex.

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Non specialised commissioning in Thames Valley and Wessex

Discover how Optum delivered £27m in savings managing a commissioning portfolio for eighteen CCGs across seventeen London Trusts.

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Highlighting quality improvements - High cost drug audit

How the Central Southern Collaborative team utilised auditing to ensure appropriate use of medication.

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Supporting the health and well-being of employees

A large employer in south east England contacted Optum requesting stress awareness and management training for a group of supervisors and employees. Learn how Optum helped make a difference with staff stress management.

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Enhancing the patient experience 

Optum engages with patient and public groups to ensure care is appropriate, patient-centred and supports the needs of the local health population.

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Helping employees manage financial problems

See how an Optum employee assistance programme (EAP) helped an employee to manage their debts.

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Tackling work-related stress

How counselling services available through the Optum employee assistance programme (EAP) gave one individual the help he needed at work to cope with stress.

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Driving success in contract governance

The Optum contracting team, based at Milton Keynes CCG, embedded a
contractual governance process in the contract management service to ensure all contracts were verified before contract agreement and signature.

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Knowledge transfer with CCGs

In order to ensure continuity and sustainability, commissioning support services must include aspects of knowledge transfer. Optum has an established programme for knowledge transfer to ensure partners are up
skilled and knowledge is shared throughout the organisation.

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