“To help people live healthier lives and to help make the health system work better for everyone.”
Optum Health Solutions (UK) Limited (OHS UK) is a leading health services and innovation company. OHS UK uses advanced analytics, digital products, and advisory services that are safe and effective, meet applicable regulatory requirements and satisfy customer needs and expectations.
Through the implementation and maintenance of our Quality Management System, we endeavour to promote behaviours and values that demonstrate focus and commitment to quality throughout the company.
Our goals are to achieve:
- A committed and engaged workforce
- The establishment of quality objectives focused on meeting customer expectations
- Operational excellence, robust safe design and development that includes post-sales after care
- The determination to be appropriately responsive by listening to customers and acknowledging that our customers’ needs are constantly changing
- A commitment to continual improvement and development of the workforce, products, and associated processes
- A pledge to ensure that internal communication systems exist which provide feedback to all employees on compliance with and progress towards our quality objectives.
As members of the Senior Leadership Team, we collectively and individually commit to:
- Communicate this policy throughout the company
- Promote this policy so that it is understood and shared by employees
- Resource this policy in its implementation
- Review the policy regularly to ensure that its relevance is maintained.